pb777 Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how pb777 ("pb777", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of users ("you", "your") who access or use the pb777 online gaming platform available at pb777.bio and any associated mobile interfaces (collectively, the "Platform").

pb777 operates this Platform for players across Pakistan — including in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond — and is committed to handling your personal data with transparency, integrity, and the highest standards of security. We treat the protection of your personal data as a fundamental responsibility, not merely a legal formality.

This Policy should be read alongside the pb777 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement governing your use of pb777.

02 Data Controller

For the purposes of applicable data protection law, pb777 is the data controller in respect of personal data collected through the Platform. pb777 determines the purposes for which and the means by which your personal data is processed.

pb777 is operated under an international gaming license. All data processing activities carried out by pb777 are conducted in accordance with the data protection requirements imposed by the relevant licensing jurisdiction and applicable international standards.

If you have any questions about pb777's role as data controller, or wish to exercise any of your data rights described in Section 8, please contact us using the details provided in Section 15 of this Policy.

03 Data We Collect

pb777 collects personal data through several channels: directly from you when you register, deposit, or contact support; automatically when you use the Platform; and from authorised third-party verification services. The categories of personal data we collect are as follows:

pb777 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for mandatory identity verification under our licensing obligations.

04 How We Use Your Data

pb777 uses your personal data only for the specific, documented purposes described below. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected.

• Account Management: To create, maintain, and administer your pb777 account, process your login credentials securely, and communicate important account-related notifications.
• Identity Verification (KYC): To verify your identity and age in compliance with our international gaming license requirements. This is a mandatory obligation — pb777 cannot onboard players without completing identity verification.
• Payment Processing: To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to maintain an accurate record of all financial transactions associated with your account.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, and other activities that are prohibited under our Terms and Conditions or applicable law.
• Responsible Gaming: To monitor gameplay patterns and, where necessary, proactively contact players who may be exhibiting signs of problem gambling — consistent with pb777's Responsible Gaming Policy and the 21+ age restriction we enforce.
• Customer Support: To respond to your support queries, complaints, and account-related requests via Live Chat, email, and other support channels in both English and Urdu.
• Platform Improvement: To analyse usage patterns, preferences, and technical performance data to continuously improve the pb777 Platform experience for Pakistani players.
• Marketing Communications: To send you promotional offers, bonus notifications, and PSL / cricket betting updates — but only where you have given your explicit consent and have not subsequently withdrawn it.
• Legal & Regulatory Compliance: To meet our obligations under applicable gaming license requirements, anti-money laundering regulations, and any lawful requests from competent authorities.

05 Legal Basis for Processing

pb777 processes your personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:

• Contractual Necessity: Processing that is necessary to perform our contract with you — i.e., to operate your pb777 account, process transactions, and deliver gaming services. Without this processing, pb777 cannot provide the Platform to you.
• Legal Obligation: Processing required to comply with legal and regulatory requirements, including KYC verification, anti-money laundering checks, and record-keeping obligations imposed by our gaming license.
• Legitimate Interests: Processing necessary for pb777's legitimate business interests, including fraud prevention, system security, responsible gaming monitoring, and Platform analytics — provided these interests are not overridden by your rights and interests.
• Consent: Processing carried out only where you have given clear, informed, and freely given consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of any prior processing.

06 Data Sharing & Third Parties

pb777 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data with trusted third parties only where strictly necessary to deliver pb777 services, and only under appropriate data protection agreements. Our third-party categories are:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the minimum financial data necessary to process your PKR transactions. These processors operate under their own privacy and data security obligations.
• KYC & Identity Verification Partners: Licensed identity verification service providers process your identity documents (CNIC, proof of address) strictly for the purpose of verifying your eligibility to hold a pb777 account.
• Game Studios & Software Providers: Third-party game providers may receive anonymised or pseudonymised session data necessary to operate their games on the pb777 Platform. Full identity data is not shared with game studios.
• Customer Support Platforms: Our live chat and support ticketing infrastructure may be provided by a licensed third-party service provider. Support interaction data is stored in accordance with this Policy's retention schedule.
• Legal & Regulatory Authorities: pb777 may disclose your personal data to competent authorities, law enforcement agencies, or our gaming license regulator where required by applicable law or a valid legal order. pb777 will notify you of any such disclosure where legally permitted to do so.

All third parties who process personal data on pb777's behalf are required to maintain appropriate technical and organisational security measures and to use the data only for the specific purposes for which it was shared.

07 Cookies & Tracking Technologies

pb777 uses cookies and similar tracking technologies to operate the Platform, personalise your experience, and gather analytics data. The categories of cookies used by pb777 are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to pb777 and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language choice (English or Urdu), your preferred lobby view, and responsible gaming tool settings. Disabling these cookies may affect your Platform experience.
• Analytics Cookies: Collect anonymised data about how Pakistani players interact with the pb777 Platform — including pages visited, game categories browsed, and session duration — to help us improve the Platform. These are opt-in.
• Marketing Cookies: Used only with your explicit consent to track the effectiveness of pb777 promotional campaigns. If you have not consented to marketing communications, marketing cookies are not active on your session.

You can manage your cookie preferences at any time through the Cookie Settings panel accessible from the pb777 Platform footer. Withdrawing consent for non-essential cookies will not affect the operation of your pb777 account. Note that blocking all cookies may impair certain Platform features.

08 Your Data Rights

As a data subject whose personal data is processed by pb777, you have the following rights, which you may exercise at any time by contacting pb777 support:

• Access: Obtain a copy of all personal data pb777 holds about you. pb777 will provide this within 30 days of receiving a verified request.
• Rectification: Request correction of inaccurate or incomplete personal data. Changes to identity data (name, CNIC) require supporting documentation.
• Erasure ("Right to be Forgotten"): Request deletion of your personal data where pb777 no longer has a legal basis for its retention. Note that certain data must be retained for minimum periods to comply with anti-money laundering and gaming license regulations — such data cannot be deleted before the applicable retention period expires.
• Restriction of Processing: Request that pb777 suspend processing of your data in specific circumstances, such as while the accuracy of the data is being contested.
• Data Portability: Receive your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON). Portability applies to data you have provided to pb777 directly and that is processed by automated means.
• Objection to Processing: Object to pb777 processing your data on the basis of legitimate interests. pb777 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Withdrawal of Consent: Withdraw consent for marketing communications or any other consent-based processing at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Automated Decision Review: Request human review of any significant automated decision — such as an account suspension or transaction flag — made entirely by automated means without meaningful human involvement.

To exercise any of the above rights, contact pb777 support with subject line "Data Rights Request — [Your Username]". pb777 will acknowledge your request within 3 business days and complete it within 30 calendar days. For complex requests, this period may be extended by a further 30 days with prior notification.

09 Data Retention

pb777 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming license obligations. The following retention schedule applies:

• Active Account Data: Retained for the duration of your pb777 account and for a period of 5 years following account closure, in compliance with anti-money laundering record-keeping requirements.
• KYC Documentation: Retained for a minimum of 5 years following account closure or the last transaction, whichever is later, as required by our international gaming license.
• Financial Transaction Records: Retained for 7 years to comply with financial record-keeping obligations. This data cannot be deleted on request before the retention period expires.
• Support Interaction Records: Retained for 3 years from the date of the interaction for quality assurance, dispute resolution, and regulatory audit purposes.
• Marketing Preference Records: Opt-out records are retained indefinitely to ensure pb777 does not inadvertently contact individuals who have opted out following data system migrations or updates.
• Technical & Log Data: Server and security logs are retained for 12 months and then securely deleted.

Upon expiry of the applicable retention period, pb777 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

10 Data Security

pb777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes:

• Encryption in Transit: All data transmitted between your browser or mobile device and the pb777 Platform is protected using TLS 1.2 or higher encryption. Connections over unencrypted HTTP are automatically redirected to HTTPS.
• Encryption at Rest: Sensitive personal data stored on pb777 servers — including identity documents, financial data, and authentication credentials — is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to pb777 personnel who require it to perform their specific job functions. Role-based access controls are enforced and all access is logged and audited.
• Password Security: pb777 never stores your password in plain text. Passwords are stored using a strong one-way cryptographic hashing algorithm with a unique salt per user.
• Two-Factor Authentication: pb777 offers optional two-factor authentication (2FA) for your account login. We strongly recommend all Pakistani players enable 2FA for enhanced account security.
• Security Audits: pb777 conducts regular internal and third-party security assessments to identify and remediate potential vulnerabilities in our systems and infrastructure.
• Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pb777 will notify affected users without undue delay and take immediate steps to contain and remediate the breach.

11 International Data Transfers

pb777 is operated under an international gaming license and may process or store your personal data on servers located outside Pakistan. Where personal data is transferred internationally, pb777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law.

Safeguards used for international transfers include contractual clauses that impose data protection obligations on the recipient parties, and selection of service providers that maintain internationally recognised security certifications such as ISO 27001.

By using the pb777 Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan. If you have questions about specific international transfer mechanisms used by pb777, please contact us at the details provided in Section 15.

12 Children & Minors

All new pb777 accounts are subject to mandatory age and identity verification via CNIC documentation before any deposits or gameplay are permitted. If pb777 discovers that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all funds will be returned via the original payment method, and all associated personal data will be securely deleted.

If you have reason to believe that a minor has registered a pb777 account, please notify us immediately at the contact details in Section 15 so that appropriate action can be taken without delay.

13 Marketing Communications

pb777 may send you marketing communications about bonuses, promotions, new games, PSL cricket betting markets, and other Platform features — but only where you have provided explicit consent during registration or subsequently opted in through your account settings.

Marketing communications from pb777 may be delivered via email, SMS to your registered Pakistani mobile number, or in-Platform notifications. You may opt out of any or all marketing channels at any time by:

• Updating your communication preferences in the pb777 account settings panel.
• Clicking the unsubscribe link included in every pb777 marketing email.
• Contacting pb777 customer support and requesting removal from all marketing lists.

Opting out of marketing communications does not affect your receipt of transactional and operational messages — such as deposit confirmations, withdrawal notifications, account security alerts, and KYC update requests — which are sent regardless of marketing preferences as they are necessary for the operation of your pb777 account.

14 Changes to This Privacy Policy

pb777 reserves the right to update or amend this Privacy Policy at any time. Changes may be made in response to updates in applicable law, our gaming license requirements, changes in our data processing activities, or improvements to our privacy practices.

When we make material changes to this Policy, pb777 will notify registered account holders via email to their registered address and display a prominent notification on the Platform for a period of not less than 14 days prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised to reflect the date of the most recent amendment.

Your continued use of the pb777 Platform following notification of a Policy update constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised terms, you must cease using the Platform and may request account closure by contacting pb777 support.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or pb777's data processing activities, you may contact our Data Protection team through the following channel:

When contacting pb777 regarding a data rights request or privacy concern, please include your registered pb777 username and a brief description of your query to help us direct your message to the appropriate team member and respond as quickly as possible.

pb777 is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with pb777's response to a privacy concern, you may escalate the matter to the relevant supervisory authority under our gaming license jurisdiction.